End-to-End Resolution Services
Engage a single component or the full spectrum. Every service is delivered by the same team that has resolved thousands of non-performing loans nationwide.
REO Asset Management
Micro-management and flexibility in the repair and resolution of REO assets to obtain the best possible execution. Selling as-is is not always the answer.
- Eviction coordination
- Redemption / confirmation management
- Cash-for-relocation negotiations
- Rehab & repair management
- Title evaluation & coordination
- Valuation review & marketing
- Offer negotiation, closing & escrow
Property & Tenant Management
Professional managers look after every detail of your asset — leases, vendors, and municipalities — 24 hours a day, 365 days a year.
- Prepare & execute leases
- Credit, background & eviction checks
- Employment verification
- Rent collection & late-fee application
- Tenant conflict resolution
- Monthly owner statements & accounting
- Vendor management
Property Preservation
Protecting your property after acquisition is critical to maintaining asset value. We service a variety of assets, protecting all investors.
- Property securing
- Winterization
- Trash & debris removal
- Cleaning services
- Landscape services
Utilities Management
Utilities handled end to end so nothing lapses and every reimbursable dollar is recovered.
- Activate & deactivate utilities when required
- Advance utility payments to investor
- Track recurring bills & make timely payments
- Store all bills & payments; procure reimbursement
Repairs & Emergency Services
Full-scope repair management with experienced, trusted vendors and 24-hour on-call personnel.
- Full-scope repairs & code violations
- Lead & mold remediation
- Roofing, plumbing, demolition, fencing
- 24-hour on-call personnel
- Online platform for service calls
- Periodic onsite inspection & weekly incident reports
Property Registration & Transfer
Compliance tracking for vacant-property ordinances and HOA requirements through every transfer.
- Track ordinances, regulatory & statutory changes
- Vacant property registration
- HOA communication & recurring assessment invoices
Loss Mitigation
A proactive, creative approach to resolving non-performing loans — greater than 75% borrower contact within 60 days of assignment. Most engagements are production-based: we get paid when we succeed.
- Skip tracing & in-person contact
- Workout, modification & forbearance options
- Short sale & deed-in-lieu negotiation
- Win-win resolutions for lender and borrower
- All 50 states; multilingual team (Spanish, French, Hebrew, Creole)
Brokerage & Disposition
Extensive experience in all phases of residential and commercial brokerage.
- Sales & leases
- Sale-leasebacks & 1031 exchanges
- Zoning & utility coordination
- Demolition coordination
- Auction services & bulk sales
Door Knocking & Borrower Outreach
Experienced, licensed Realtors and loan officers with a track record of reaching borrowers that mail and auto-dialers can't.
- Door-knocking campaigns
- Skip tracing
- Occupancy & condition reports
- Delivery of your message to the borrower
